FAQ

Frequently Asked Questions

Quick answers about classes, rentals, workshops, orders, and our studio.

Classes

What level should I start with?
If you're new to weaving, start at Level 1. If you’ve woven before and know how to dress a loom, try Level 2. Advanced pattern work and multi-shaft techniques are in Level 3.
What do I wear for weaving?
  • Comfortable clothing; slim indoor shoes for floor looms.
  • Please avoid rings/bracelets that can catch in yarns.
  • Please refrain from strong scents or perfumes.
What if I need to reschedule or cancel?
  • If you need to reschedule, notify us at least 14 days before your class. A $30 rescheduling fee applies.
  • We can often move you to a future date with enough notice.

See the full policy: Returns & Cancellations.

Will I finish during class?
Some projects finish in-class; others may require time at home or an extra open-shop session. If you need instructor help outside class, additional teaching time can be booked.
Do you offer payment plans?
Yes—bi-weekly or monthly. At least 50% must be paid before your workshop date. Email us to set it up.

Loom Rentals

Do I need experience to rent a loom?
Yes. Renters must have prior experience dressing a loom and weaving their own projects. Rentals do not include instruction.
How are rental days counted?
Any day your project occupies a loom counts as a rental day. Studio closure days are not counted.
What equipment is included?
Reeds, warping tools, shuttles, and studio accessories are available. Materials are not included in rental fees.
Can I rent a loom for home use?
Yes—see our table & tapestry home rentals. A deposit applies; GTA delivery is available.

Team Workshops

What formats do you offer?
Frame tapestry and circular weaving workshops for 3–6 hours. Kits are included for 3–5 hour sessions so participants can finish at home if needed.
Do you travel to offices?
Yes, within the GTA. Travel fee typically CA$25–CA$60 depending on location. Studio sessions are also available.

Orders & Shipping

How long do orders take to ship?
Most in-stock items ship within 7–10 business days. Special orders may take 1–4 weeks.
Do you offer local pickup?
Yes—choose Local Pickup at checkout. We’ll email when your order is ready with pickup instructions.
What’s your return policy?
Classes and merchandise sales are generally final. See full details here: Returns & Cancellations.
Do you sell gift cards?
Yes! Digital gift cards are available here and can be used for classes and supplies.

Studio & Policies

Where are you located?
We’re at 15 Adrian Ave, Toronto, ON M6N 5G4 (Unit 150 is the door to the right of the main entrance on Adrian Ave).
Is there parking?
Yes—parking around the corner on Wiltshire Ave (signs may say private; tickets are not issued). Public transit on Symington stops near Adrian Ave.
Is the studio wheelchair accessible?
The building does not have a ramp. We’re on the main floor with one step at the back door and four at the front. Email info@loomstudio.ca ahead so we can help.
What ages can attend?
Tapestry classes are great for ages 12+. Rigid heddle and floor-loom classes are generally 15+; see each class page for specifics. We also offer kids' workshops and birthday parties for ages 5+.
How big are the classes?
  • Tapestry workshops: 4–10 students
  • Table/floor-loom workshops: 2–6 students
  • Private one-on-one teaching also available
Can I bring food or drinks?
Closed water bottles are great. Please avoid strong scents and keep open food away from projects. Classes include a 30-minute lunch break; we have a fridge, microwave and kettle.

Still stuck? We’re happy to help or read our full returns policy.

info@loomstudio.ca Returns & Cancellations